Choosing a vendor note the following:

Dear customer! When choosing a new handling equipment a lot of questions, which, in principle, be reduced to two: What brand of equipment to choose, and to what company to buy it, for reliable and trouble-free operation?

When choosing a supplier, note the following:

1. Is the company manufacturer or an authorized dealer (shown in the form of EDRPOU certificate or authorized dealer).
2. Do Legally produced equipment (presence of original permits for production, certification, well-formed package the product documentation).
3. Is there any equipment or accessories in stock (tight deadlines to ensure the production and repair of the product).
4. Delivery shall be optimal (in the absence of an inventory check should guard is too short or long term).
5. The possibility of a qualified repair in your area (availability of permits for the repair of the equipment).
6. Are formal guarantee (displayed in the supply agreement and passport, these terms and conditions. Avoid lengthy treatments).

Factory space-saving design - offers a certified TM Docker handling equipment at the best prices, developed taking into account the different climatic conditions. Transport companies partners quickly and responsibly deliver the equipment at an agreed address.

When choosing a company in your area, pay attention to the identity of the binding conditions that offer you. Make sure the dealer is the official representative of the official TM Docker and provides services for the selection, installation and repair our brand.

Our equipment - will save your time and money in the modernization of production. We will be glad if our equipment will work for you!

 

If your product has stopped working or is malfunctioning?

To clarify the reasons for the stop (malfunction) of the product, do the following:

1. Stop using the product.
2. Follow the recommendations pp "Service" and "Troubleshooting" Guidelines for the operation and maintenance of the product (supplied with the product).
3. In the absence of a positive result, fill the "Act Troubleshooting."
4. Send the document to us by email or fax.

When filling out the "Certificate Troubleshooting", be sure to consider the following:

1. The document must make a specialist in charge of the operation of the product.
2. Description of the stop (malfunction) of the product must be itemized, if necessary, accompanied by photos.
3. Fill in all the fields required.

Failure to follow all of these rules will not be considered by the inquiry.
Request orally will not be considered.

Dear user!

If you read the following wording:
1. The warranty on the items subject to wear.
2. The warranty for individual components and assemblies.
3. The warranty parts only

TO KNOW DEAR CUSTOMER, YOU misleading
YOU DO NOT get a full product warranty.

 

INSTRUCTIONS, READ OR NOT?

Dear user!

REMEMBER! Failure to follow the instructions, OR USE, THE PRODUCT will be charged with a guarantee!

1. When buying a product, ask the supplier identification and instruction manual.
2. Taking the product to make sure data is consistent with the passport of the product structure.
3. Assign the responsibility for the operation of the product.
4. Operate the product strictly following the requirements of the instructions.
5. Carry out maintenance of the product within a specified time.
6. Keep the product in accordance with the requirements of the instructions.
7. Do not disassemble the product yourself.


Whether the price is lower, if I buy the product directly from you rather than from your dealer ?!

The prices of our products are focused on the end user.

From this it follows that you are a respected buyer, buying our products from us or from our authorized dealers pay its real value.

Besides ordering our products from an authorized dealer in your area, you will save on installation costs (start-up), as when leaving our specialists in another region, the cost of installation includes travel expenses, and thus increases the price of the service.

The list of official dealers published in "Branches and representative offices" and our products have to be published on the website of the Dealer.

 

What kind of work performed by the customer, and which provider during installation of the lifting table:

Under the agreement, the Parties perform the following work:

Customer:

- Prepare a pit for lifting tables;
- Installation guide lifting table (if any);
- Laying electrical power and operational in the cable channel (from the pit to the lifting table attachment points and the control unit from the mounting control unit to the connection point to the distribution switchboard);
- Unloading and storage of goods before arrival supplier experts;
- Provision of services to the crane.

Supplier (Dealer):

- Installation of lifting tables in the pit;
- Installation and connection of the control units of the lifting table;
- Preliminary testing of the lifting table on site;
- Carrying out the commissioning of the lifting table.

Why do not you give a discount ?! All normal companies give, and you do not.

Dear customer!

The answer to this question is very simple.

We did not initially add a fantastic percentage of profitability, the other normal)) company.

Our price real and is focused on the end user.

Another important point - if you order several products, the cost for the simultaneous production of these products is much lower compared with those produced if one product. In this case, the cost of each item is reduced, and accordingly reduces the price of the product.

 

Can you make my booking before the deadline ?!

Dear customer !!!

The commercial offers are provided by our company, the following information:

1. Complete detailing of the requested product.
2. The precise value calculated on the basis of the CD.
3. Actual time of manufacture of the product.
4. The term of the warranty.

This means that the manufacturing process of the requested product is designed to receive high-quality units strictly certain terms (excluding force majeure).

 

What are the parameters you need to know to choose the right handling equipment ?!

The parameters for a correct choice of reloading equipment:

Scissor lifting table

Platform length (related to the number of pairs of scissor lift and height).
The width of the platform.
Load capacity max.
Lift height (stroke platform).
The number of intermediate stops.
The need for fencing platform.
Features lifted load.
The need to ramp (when loading / unloading cargo directly from the trucks).
- On the basis of these parameters is determined by stroke (the number and type of scissor pairs, power and operating pressure, the size of the platform (length and width), the pit dimensions (length, width, depth), capacity, type of flooring.

Ramps mobile

Type of freight transport.
The ability to maneuver (turn) trucks.
The height of warehouse floor (ramp) with respect to ground.
The height of the floor pan of the empty trucks.
The height of the floor pan of the loaded trucks.
Maximum weight loading equipment together with the load.
Type of loading equipment.
- On the basis of these parameters is determined by the maximum angle of ascent / descent, drive type, length (overall, horizontal portion), width (total; directions), capacity, type of floor ramp.

Platform leveling (dock leveler), or a mechanical bridge

Ability to perform a pit in the floor (warehouse, ramp).
Type of freight transport.
The height of the floor pan of the empty trucks.
The height of the floor pan of the loaded trucks.
The height of warehouse floor (ramp) with respect to ground.
Maximum weight loading equipment together with the load.
Type of loading equipment.
- On the basis of these parameters is determined by the maximum deflection angle from the horizontal, which is able to overcome the handling equipment. This parameter, as well as the ability to perform a pit in the floor of the warehouse or the ramp determines the type of equipment, type of drive, length (overall; ramp), width (total), capacity, type of flooring.

Dock shelter (dock shelters)

Glazing size (width, height)
Temperature range (storage and street)
Type of truck
The height of the roof of the body of the empty trucks.
The height of the roof of the body of the loaded trucks.
The height of warehouse floor (ramp) with respect to ground.
The width of the body trucks with open doors (doors are pressed to the sides), but not less than the size of the opening.
- Based on the above parameters determined by the type of equipment, the height (products), width (product), the need for sealing the bottom opening situated below the vehicle floor (lower blind PVC).

Also read the article, section "Good to Know":

Handling equipment Docker - Buy the Ukrainian!
Hydraulic lifting tables Docker.
Dock. BRIDGES mechanically.
Dock shelter Docker ..
Tambours. Remote modules Docker.
Roll gates STEEL Hardwick.


What parameters need to know to choose the right design of the gate?

The parameters for a correct choice of the design goal:

Roll gates

Temperature conditions of the room.
Glazing size (width, height).
Lintel (free space on the upper edge of the opening to the first obstacle).
Shoulders (free space on the sides of the opening).
Having a separate entrance to the premises (the need for built-in wicket).
Type of control gates (electric drive, chain gear).

Sectional gates

Temperature conditions of the room.
Glazing size (width, height).
Lintel (free space on the upper edge of the opening to the first obstacle).
Shoulders (free space on the sides of the opening).
Having a separate entrance to the premises (the need for built-in wicket).
Type of control gates (electric drive, chain gear or manual control).

PVC high-speed gates

Glazing size (width, height).
Lintel (free space on the upper edge of the opening to the first obstacle).
Shoulders (free space on the sides of the opening).
Where gates are installed (inside or outside).
Temperature mode on each side.
Type of control gates (electric, loop).